Frequently Asked Questions about AVS Audio Tools COMMERCIAL SOLUTION







My Audio Tools would not run/perform correctly/I experience problems with using my AVS Audio Tools. What do I do?

No matter what kind of problem you are experiencing - an unsupported file, de-synch or an error message, in most cases, this problem is already FIXED or can be fixed within a few easy steps.
Our team is constantly working at correcting reported errors, adding requested features, eliminating the known bugs.
If your AVS Audio Tools would not launch, or you receive an error message or the software hangs - please run the Repair option. This will refresh the components of the AVS Audio Tools in your system. Here's a brief instruction on how to do it:

1. Close AVS Audio Tools
2. Next follow Start > All Programs > AVS Media > Repair







 
 
  1. I enter my Registration name and Serial number and they don't work. What do I do wrong?

    It is important to enter your name (Registration Name) exactly as you did it at purchase, because "John Doe" and "John A. Doe" or "JOHN DOE" are not the same thing.
    The simplest way is to copy the Registration name and the Serial number from your registration letter and to paste them to the appropriate boxes of the registration window. This is ESPECIALLY important if you have Unicode characters in your name.

    To do this:
    1. high-light your registration name in your registration letter, received from us and right-click on it;
    2. select "Copy" in the right-click menu;
    3. move the cursor to the appropriate box in the registration window of the AVS AudioTools;
    4. right-click on the box and select "Paste" from the menu. Do the same with the serial number.

    Some tips to remember:
    1. Make sure that there is no space before and after the registration name and serial number.
    2. Make sure that you are not mistaking the letter "O" for the figure "0" (zero).

    Internet connection is necessary to complete the registration. Make sure your computer has access to Internet, otherwise you won't be able to register the software!



     
  2. Where can I get a registered version of the software or how can I register the software using the website provided?

    If you have installed our trial version, you do not need to download anything else. To register the software you have to unlock the program in order to access its full capabilities: Please run AVS Audio Tools Manager and select the Help point on the Main menu, then About. Next click the Registration. button in the About window. You can also run Audio Tools Manager and click Register now... link. Fill in the form in the new window with your registration key and serial number. Then click the OK button to finish the registration process.

    Important note: Internet connection is obligatory for the software registration!


     
  3. Where can I find a boxed version of your software?

    AVS Audio Tools is not sold in boxed version.


     
  4. Does the trial version have any limitations?

    The trial version has no evaluation period, the only limitations are a voice watermark in the output files or a nag screen with our logo in some utilities.


     
  5. When I try to register the software Internet connection window pops up. Why?

    Internet connection is necessary to contact our server and complete the registration process. AVS Audio Tools uses Internet connection only once when you register it.


     
  6. How much is the latest version of AVS Audio Tools for registered users of the previous one (of AVS Audio Utilities or AVS Audio Editor) and why is AVS Audio Tools missing the Editor tool?

    AVS Audio Tools software is not exactly an upgrade for AVS Audio Utilities. It includes the upgraded versions of all the utilities -  AVS Audio CD Grabber, AVS Audio CD Creator, AVS Audio Converter, AVS Audio Recorder except for AVS Audio Editor and a new tool - AVS Audio Mix for mixing audio data.
    For out users convenience we have decided to separate AVS Audio Editor and include it into the AVS Video Editor installation package, while AVS Audio Tools is the software which lets you perform everyday routine tasks with audio, such as converting, grabbing, burning, mixing and others. As for upgrade options, AVS Audio Tools is FREE for the registered users of AVS Audio Utilities or old AVS Audio Editor.

    Please, note!! You will NOT need a NEW registration key to upgrade to AVS Audio Tools. It will be installed as a separate program, so the you will be able to use the AVS Audio Utilities (especially if you are working with the editor) as well. 

    Important note: Internet connection is obligatory for the software registration!


     
  7. How to take a music audio file without vocals and lay my vocals onto that track and record the two  together as a separate track that I can then record on a CD?

    If you want to put your voice record at some music file, you can easily do it with AVS Audio Tools. Record the voice file using AVS Audio Recorder and then use Music Mix Tool to put both files together. You can also find the additional information in the Help file under Music Mix section.


     
  8. Will the program copy the original CD audio track without converting it (is that PCM or CDA?). I want to be able to copy/backup my original CDs without any loss of musical information in conversion.

    You can easily do it using one of the AVS Audio Tools' application called AVS Audio CD Grabber.
    Today's audio CD's store 44,100 samples per second. Since CD's are in stereo, they store both a left and a right value 44,100 times per second. These values are represented by 16 bit integers. In actual fact there is no special CDA audio format. The audio .cda tracks are the same as Uncompressed PCM (ordinary .WAV files). Thus audio tracks (.CDA) are ALWAYS stored on CDs in 44,100 kHz; Stereo; 16 Bit Uncompressed PCM. So you see, it means that it is not possible to record more than 80 minutes of audio on a single audio CD.
    Set the output parameters for the files you want to grabb as follows: File Format: WAV(PCM) 44100 kHz, 16 bit, Stereo.


     
  9. I have some WAV voice files that I am using in a PowerPoint presentation for voice over. Can your application help me to compress the files to a smaller size, so that they could still be read by Windows media player?

    The AVS Audio Converter application that is included into AVS Audio Tools package is the very tool for conversion audio files from uncompressed PCM (WAV) into a number of compressed formats (MP3, MP2, OGG, WMA, etc). Choose the output format according to your wish, try different variants. All of the output formats can be read by Windows Media Player.


     
  10. How can I use AVS Audio Recorder to record from microphone or to record streaming audio files playing on the Internet, for example, in Real Player, Quicktime, Windows Media Player, etc?

    The opportunities of recording depend on your sound card parameters only. AVS Audio Tools does not limit the sound card possibilities and supports all of the input lines supported by your sound card.
    Check out your sound and sound card settings at:
    Control Panel ->Sounds and Audio Devices
    and find out what input lines are available with your sound card:
    Volume Control ->Options ->Properties->Recording.



  11. I cannot seem to run any of the tools for working with CDs (AudioGrabber, Clone CD, AudioCDWriter, and so on) when logged on as a Power user. The other tools work fine. What can I do?

    To be able to use the CD Tools , you have to login as an Administrator and configure the system this way:
    --> Control Panel
    --> Administrative Tools
    --> Select Local Security Policy
    --> Find Local Polices in the Security Settings
    --> Security Options.
    Set 'Devices: Restrict CD-ROM access to locally logged-on users only' to Enabled

    After that log on as Power User and use the CD-related tools.



Other questions:

  • Now I put in a CD, get the CDDB information, choose a track, choose an output format and destination directory, then try to grab the track and it says "Error. Can't create file!" What should I do?

    Make sure that grabbing a track you choose file name which does not contain symbols forbidden to use in file names, such as \, /, * and so on. AVS Audio Grabber creates file names according to CDDB information received so they may contain such symbols and error message could appear.

  • Is it possible to hear the music that I am recording my voice onto? Can I change my settings to enable me to hear the music as I sing?

    You should check out your Windows Master Volume (or Volume Control) settings. For that go to Volume Control ->Options ->Properties->Recording and make sure that you've checked Microphone Select check-box
    Also check out Volume Control ->Options ->Properties->Playback and choose the device you are going to use for listening to you background music, for example, CD Player or Line In. Click OK and make sure you haven't check Mute check-boxes.

  • When I open NEW on the central box what is your recommendation for frequency?

    You can set it as 44100 Hz as set by default - your output file will be CD-quality. Actually the higher frequency - the higher the quality and the larger size of your output file. The sampling frequency is essentially the number of times the sound event is quantized within a given time period. Sampling frequencies are specified in KiloHertz (KHz), a term meaning samples per second. For example, "CD-quality" sound requires 16-bit words sampled at 44.1 KHz. Essentially this means 44,100 16-bit words (705,600 bits) are used to digitally describe each second of sound on a compact disc. The highest pitch possible is 22.05 KHz (approximately the top of human hearing range), which is half of 44.1 KHz.


  • What is audio codec?

    A video or audio Codec (COmpression/DECompression) is a software component allowing to encode data to be stored on a media (CD, DVD, etc...) and/ to decode it to be visualized or heard. Codecs can be implemented in software, hardware, or a combination of both.
  • What audio formats are supported by AVS Audio Tools?

    Uncompressed WAV PCM
    PCM, Pulse Code Modulation (developed in 1939), is a standard method for digitizing analog audio signals. This format is an uncompressed, raw bit stream, linear (transmitted in a linear series meaning that the stream of the signal is sequential rather than random and the amplitude of both the of the input signal and output signal remain at a fixed ratio and a sinusoidal wave input signal will result in a sinusoidal wave output signal at the same frequency), signed two's complement, fixed point encoded data file. A PCM encoder (ADC) may sample analog sound from 8,000 times per second (8 KHz) and use 8-bits to represent each sample, is usually utilized at 44.1 KHz and 16-bit resolution to match CD Audio standards, and can encode at 96 KHz and 24-bit (approximate). The procedure uses only two alternating pulse values (1 and 0) duplicating binary code. This codec creates a raw (RAW) data file (no header or footer information describing sample rate, sample resolution, monaural or stereo) and gives us only 256 possible amplitude values (based on 8-bit binary numbering). When the codec is set to sample at the Audio CD level at 44.1 KHZ sample rate (44,100 samples per second), with 16-bit resolution per sample (65,536 possible amplitude levels), this results in a file that requires 1,411 Kbps (kilobits per second, or 1.4MB) bit rate for representation / playback of one second of stereo music.

    Compressed WAV
    ADPCM, Adaptive Differential Pulse Code Modulation developed by Microsoft and IBM, produces a high-quality sound than found in the WAV format and a compression ratio of 4 to 1. This is a conversion of a PCM bit format that, similar to DPCM, attempts to predict the value of each successive sample during the encoding process. It also utilizes a variable bit rate procedure to reduce the difference between sample amplitude levels. Thus, it very efficient and reduces file size by encoding the difference between successive samples rather than expending all encoding bit resources on reproducing the sample. There is both a Microsoft ADPCM and an IMA (Interactive Multimedia Association) ADPCM (used in Sony MiniDisc in tandem with ATRAC). One can use IMA ADPCM in the WAV, AIFF and SND formats.

    U-law, A-law Compression is a common lossy compression scheme, similar to ADPCM, which can be used on AU, AIFF and WAV files. It is an international standard for compressing voice quality audio. It has a compression ration of 2:1. The G.721, G.723-24 and G.723-40 ADPCM formats are CCITT standards for compression of 8000-Hz 14-bit samples into a 32-, 24- or 40-kbps data stream. These compressed formats have extremely slow decompression rates. Because it is optimized for speech, in the United States it is a standard compression technique for telephone systems (in Europe, a-law is used). On the Internet it is used for ".au" file formats, alternately know as "Sun audio" or "NeXT" format.

    GSM is the international standard digital mobile telephony encoding format. It uses linear predictive coding to substantially compress the data by predicting the likely shape of the sound wave and recording the differences between the actual sound and the prediction. Compression and decompression are slow and the quality is not great, but the algorithm is freely available resulting in widespread use in products.

    MPEG 2 Layer2 (MP2), MPEG 2 Layer3 (MP3)
    MP3 was introduced as a part of the official MPEG-1 standard in 1992 and until today it is the most successful audio-standard since WAV. The German Fraunhofer Gesellschaft (FhG), which has developed this audio-compression still holds the key patents the MP3-techology inherits. The development started back in 1987 at the Fraunhofer Institut Integrierte Schaltungen as project EUREKA EU147. The final compression algorithm became later known as MP3. In April 1989 Fraunhofer applied patent on MP3 in Germany and it became part of the MPEG-1 standard in 1992. It was in January 1995 when Fraunhofer applied patent on MP3 in America as well and it was granted in November 1996. Using MP3-compression PC-users were able to compress an ordinary music-CD to one tenth of it's original size - thus 12 hours of music could be stored on a recordable CD that on the other hand could be played by a MP3-CD-player or an ordinary PC. What made MP3 that popular in the end was the online peer-to-peer program named Napster. Millions of songs were exchanged every day via the popular program. That was solely possible by MP3, because conventional formats such as WAV or AU were way to big in size with similar quality. MP3 also offered like WMA later the big advantage of being streamable (not all of the file has to be downloaded to listen to it).

    WMA
    Microsoft's respond to MP3, the Windows Media Audio-standard. As it is part of the Windows Media package, Windows Media Audio 8 was presented in early December 2000 and it is until now the best Windows Media product.
    Windows Media Audio among other things is firmly integrated in Microsoft's Windows Media Player.
    Microsoft promises with this version almost CD-quality with just a third of the source-file's size.
    Above all WMA offers the advantage that copyright-protected songs cannot be published any further (Digital Rights Management). That's not the only reason why many music- and movie-corporations meanwhile decided in favour of WMA instead of MP3. Like MP3 WMA is almost predestined for the internet by offering streaming capabilities (see MP3 for details) both with WMA and WMV (Windows Media Video).

    Ogg Vorbis
    The development of the OGG standard began in 1993, then known as "Squish". OGG was right from the start an open source project and hence is free of any patents. It was designed as a substitute for MP3 and WMA and by now it is almost as popular and well known as MP3. Above all, the algorithm is still being developed what is mainly due to its flexibility. Although the sound-quality gets better with every further development the files are backwards compatible and can be played with older players as well. Like MP3 OGG offers encoding at variable bitrates. Using this compression parts of the song are encoded with a higher compression than others what depends on the source. Most times, this compression goes along with squishy noises or even small interruptions. OGG is also one of the very few formats that support multi-channel compression. Surround-files could theoretically be compressed with more than two channels. OGG is, like it's predecessors, streamable and although the used player has to support this feature, it's one of many good reasons for OGG.

    VOX (Dialogic PCM)
    Dialogic ADPCM format. The Dialogic ADPCM format is commonly found in telephony applications, and has been optimized for low sample rate voice. It will only save mono 16-bit audio, and like other ADPCM formats, it compresses to 4-bits/sample (for a 4:1 ratio). This format has no header, so any file format with the extension .VOX will be assumed to be in this format.


  • What is sampling frequency?

    Sampling frequency also impacts fidelity. The sampling frequency is essentially the number of times the sound event is quantized within a given time period. Sampling frequencies are specified in KiloHertz (KHz), a term meaning samples per second. The key is understanding how sampling frequency affects fidelity is the Nyquist sampling theorem. Basically, when applied to audio signals the Nyquist theorem states that the highest possible pitch in the sound is one-half that of the sampling frequency.
    For example, "CD-quality" sound requires 16-bit words sampled at 44.1 KHz. Essentially this means 44,100 16-bit words (705,600 bits) are used to digitally describe each second of sound on a compact disc. The highest pitch possible is 22.05 KHz (approximately the top of human hearing range), which is half of 44.1 KHz.

  • How to change skins for AVS Audio Tools?

    To change a skin for any of the AVS Audio Tools:

    Step 1. Run the program you want to change the skin for (Open the AVS Audio Tools Manager and select an action from the list, or use Start menu).
    Step 2. In the upper right-hand corner of the program window click on a small arrow

     or the letter S in some skins   and select a skin from a fall-out menu.

    Please note, that if you change the skin for 1 tool, it will not change the skin for other tools, thus you can have different skins for different tools. NOTE! Skins do not apply to Music Mix tool. Skin variants:


    Flora
        
    Sandy
        
    Sunlight





  • See additional solutions (AVS Audio Tools):
      How to record radio show from the Internet and burn it onto a CD ?
      How to record samples, loops or other music from the Internet and mix my own masterpiece ?
      How to improve the corrupted audio CD ?
      How to share my new audio CD with my friends via e-mail or FTP ?
      How to copy audio CD if I have one CD-drive ?
      How to burn MP3 using audio CD source material ?
      How to create ringtone and upload it to your mobile phone ?
      How to convert MP3 files to surround ?
      How to extract audio from a video file and upload it to your mobile ?
      How to convert audio file to MP3, MP2, OGG, AAC, M4A, AMR, WMA, WAV etc. ?
      How to record internet radio and save as MP3 ?
      How to copy CD, clone CD ?
      How to record audio from microphone, SPDIF, Line Input, Phone Line ?
      How to create MP3 CD music disc, WMA CD audio disc or AAC CD audio disc ?
      How to mix several audio/music tracks ?
      How to make ringtones for mobile phone ?
      How to rip/grab audio CD ?
      How to create and burn digital audio CD disc ?
      How to upload audio files from your computer to mobile device (mobile phone, Sony PSP etc.) ?